No job is complete unless the paperwork is done, no marketing initiative is worth its mettle unless matched by a quality product and no sale is complete without continuous support and service. Taking its customer support initiatives to new heights, Flowserve Sanmar unveiled a dedicated Mechanical Seal Training Centre (MSTC), for the benefit of its customers, the first of its kind in India.
M N Radhakrishnan inaugurated the first certificate programme on mechanical seals for customers on 17 November 2008 at Sanmar Engineering’s premises, Karapakkam. The program was attended by participants from Flowserve Sanmar’s customers including Bharat Petroleum Corporation, Indian Oil Corporation and Chemplast Sanmar.
The MSTC is modelled around Flowserve Corporation’s Learning Resource Center (LRC) at Dallas and equipped with state-of-the-art learning aids - audio-visual equipment, samples of all types of mechanicals, acrylic models of actual seal assemblies and accessories. The programme itself is a combination of classroom training and hands-on experience at the static and power laboratories. The static laboratory has well-equipped work benches
and a repertoire of case studies that help participants gain insight in ensuring fool-proof functioning of the seals. The power laboratory has acrylic pumps, complete with seal chambers to simulate actual field conditions.
This training programme is also being extended to Flowserve Sanmar employees.
Trubore Piping Systems held the 1st Dealers’ Conference in Shinoli on 09 November 2008. About 400 dealers, sub dealers, contractors and influencers participated. The participants were from Karnataka and Maharashtra. S Gopal, Chemplast Sanmar, addressed the gathering and presented the Dealership Certificates.
The Shinoli plant is a Greenfield PVC pipes project of Trubore Piping Systems, a division of Chemplast Sanmar Ltd.
L to R: S Gopal, R Kumar, P Vijaykumar with Trubore dealers
The Sanmar Group sponsored the National Management Quiz organised by the All India Management Associations. The quiz was conducted at the regional levels and cash prizes were given to the participants who were corporate executives, management students and faculty. The grand finale was held in Chennai on 20 December 2008.
The grand finale in progress
The National Champions were the team from Visakhapatnam Steel Plant, East - A G Krishna Murthy and DVS Nagesh. The First Runners Up were the team from Visakhapatnam Steel Plant, North - Santanu Dey and Sayasachi Pani.
The Second Runners Up were the team from NTPC Ltd, North - K M Prashanth and Sujit Varkey.
The winners with the organisers - AIMA, the quiz master N Sankar and S Gopal, The Sanmar group
The Chief Guest - N Sankar and S Gopal of The Sanmar Group and Guest of Honour - S K Swamy, President, AIMA, gave away the prizes to the winners.
N Sankar presenting the trophy to the national champions. Seen next to him is S K Swamy
“The National Management Quiz started 9 years ago with 18 teams and 1 location.
Today, there are 125 teams participating from 4 locations. These quiz programs are aimed at improving knowledge in a fun way and this has more than been met. The Sanmar Group has always believed in encouraging varied activities - be they in the sporting arena or in the area of mind games. Our association with cricket is well known and in recent years, we have also been involved in quizzing. It was in this context that Sanmar decided last year to be the title sponsor for the AIMA National Management Quiz.
It gives me great pleasure to see the increasing participation in this event. My congratulations to the winners today.”
N Sankar, Chairman, The Sanmar Group.